Skip to content
PadiflowCreate your shop

Getting started

What to do first on Padiflow, in the order that makes the rest easier.

  1. Create your shop

    You’ll need your business name, your email address and a password. There’s no card to add.
  2. Connect a channel

    Connect WhatsApp, Instagram, Messenger or Telegram, and its chats start arriving in your inbox. Only the shop’s owner can do this. See the steps for each channel.
  3. Add your products

    Add products with their photos, variants, prices and stock, or import a catalogue and review it before anything goes live. Suggested replies draw on these, so the more accurate they are, the better the drafts.
  4. Verify your business

    You need to be verified before you publish a store or take payment, with a 14-day grace period.
  5. Set up how you get paid

    Open your business account, which is the main way to get paid on Padiflow. You’ll need two-factor sign-in first, and every transfer out needs your code. You can also use payment links.
  6. Take your first order

    Answer a customer, create the order in the chat, and send them how to pay. The order marks itself paid once the payment is confirmed.
  7. Bring in your team

    Invite staff as managers or agents. You decide whether they may discount and whether they may mark an order paid.